Returns & Refunds

Returns & Refund Policy

We stand behind the quality of every ZANATI timepiece.

We offer a 14-day return policy from the day your order is delivered.

To be eligible for a return, items must be unused, unworn, and returned in their original packaging with all included materials.

To request a return, please contact:
support@zanatiuk.com with your order number.

We offer free exchanges within the UK if you wish to change your model or style.

Our team will guide you through a simple and smooth exchange process to ensure you receive the perfect piece.

Once your return is received and inspected, your refund will be processed to your original payment method.

Return shipping costs are the responsibility of the customer, unless the item arrives damaged or faulty.

We do not accept returns on: